Hotel owners, do you ever ask yourself this question: How do I get my whole staff selling? If so, you’re in luck! Kimberly Houze is the Corporate Director of Sales and Marketing at CUSA. She has extensive experience in marketing properties and answers this question in great detail. Do you have more questions about hotel management? We can answer them! Contact CUSA today
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Getting an entire staff to sell is really a training and confidence problem more than a motivation one – people push what they actually understand. It is the same reason a visual tool lowers the barrier for a whole team: with something like genpix.app, anyone can produce a decent image without waiting on a designer, so the work keeps moving instead of stalling at one bottleneck.
It is useful to frame hotel sales as a question for the whole team rather than only the sales department. Does the discussion include examples of how front-desk and housekeeping staff can recognise an opportunity without turning a normal guest interaction into a sales pitch?
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