Rajeev Saxena is an accomplished lawyer, entrepreneur and hotel owner. Several months ago, Mr. Saxena teamed up with CUSA to assist him with managing his #FairfieldInn, in Dublin GA. The results have been amazing! Recently, Mr. Saxena sat down with CUSA’s Adam Biesecker to share a little insight into this fruitful collaboration. Thank you Mr. Saxena for partnering with CUSA and sharing your wonderful experience! Is your property looking for #hotelmanagement? If so, contact us today to see what we can do for your property!
Guest experience as the sum of a hundred small details — that framing sticks. The staff empowerment angle in this success story is what most management writeups skip. Marketing-wise, boutique properties finally have a workaround for skimpy text listings: room tour clips built with vidpixo sell atmosphere far better than photo grids ever did.